HR transformation

Fortify your organization’s competitive advantage, accelerate growth, and allow for talent agility in the future.

Building an HR function to fuel growth

HR leaders are being challenged to design HR strategies that truly meet the needs of their ever-changing businesses. This requires focusing efforts on developing accurate and executable HR transformation plans that can enable business outcomes through scalable and agile models.

Two years ago 64% of CEOs felt that HR was unprepared for transformational change and that doubt still lingers. Many CEOs are demanding a rethink of their entire people and HR functional strategies and plan to look again at HR effectiveness. This year, 60% of CEOs say they are rethinking their HR functions.

Sources: PwC's 20th Annual CEO Survey, PwC's 21st Annual CEO Survey

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HR function excellence has now come to the forefront as a key enabler of corporate success, with the focus shifting towards enabling the optimal employee experience to attract and keep top talent.  The radical and continuing investment in HR Technology has facilitated this shift – but the key is to harness this technology as a differentiator, and build an HR organization that can actually make use of it.

Is there an integrated approach for your business strategy and HR strategy so that HR enables business objectives? Is your HR function positioned well to respond to global trends and business pressures?

Does your HR function focus on strategic solutions? Does the HR workforce have the business acumen and strategic capabilities required?  Have you designed a targeted operating model and HR capabilities to drive change?

How can we help?

We help organizations both look ahead at the HR organizations they’ll need in the future - and to fix their HR problems of today. We bring our HR function and HR technology capabilities together to help organizations transform - but can also provide flexible point solutions to specific client needs.

We believe, fundamentally, that our advice is of no value if it sits on a shelf gathering dust.  We will work with you to ensure that our advice is easily consumable, that our business cases are robust, are accurate, and resonate with your decision makers.

Our large global team of SMEs, thought leaders, programme and project delivery experts can help transformation your HR function by providing guidance and expertise in:

We work with clients to review and develop HR functional strategies that align with and enable the organization’s strategic business and people objectives. This sets a clear vision of the future-state HR function and an easy to follow roadmap of how to get there.  We will also help define your Employee Value Proposition that will form the foundation of your HR programmes, policies, and initiatives.  We have helped many new CHRO’s set their vision and establish their team and priorities as they enter their roles.

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We work with clients to design their HR operating and HR service delivery models by truly understanding their business purpose and by developing a deep understanding of the “customers” they need to delight.  We take a human-centered approach to the design of the function by investing in getting to know your people – what delights them, what frustrates them, what are the key moments that matter in their interactions with HR?  We use this to inform not only the organization design of tomorrow but also how to get to it and make the change stick.  We can focus this approach on HR as a whole or drill down to specific HR domains eg. payroll, learning, recruiting, etc.  We can understand the pain points and quickly add value to improving the outcome for your customers.

 

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We work with clients to define a strategy for deploying HR Technology that enables the HR Strategy.  We evaluate what makes each organization unique and combine that with our comprehensive understanding of the market to shape vendor procurements.  We focus on the future state needs of the business to accelerate time to value – our approach is well suited to get quickly to value in today’s cloud-based environment.  We can be system agnostic or we can focus on specific technology sets as you require.  We will also ensure that all enabling technologies – portal, case management, knowledge management, etc – are considered to ensure there are no gaps in capability in the future-state.

Our team has extensive experience in implementation of key SaaS and on premise solutions from Workday, SAP-SuccessFactors and Oracle as well as all tier-one enabling technologies.  We also help clients with the latest applications of RPA and AI across the HR function.

 

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Cost pressures and a need for increased business effectiveness in today’s competitive environment are demanding that HR functions deliver more strategic value.

We help you improve organization effectiveness through aligning HR to business and people strategies, and boosting the efficiency of your HR function and employee experience through the HR cloud.

Jean McClellan
Partner, National People and Organization Leader
+1 403 509 7578
Email

 

Matt Pittman
Partner, People and Organization
Tel: +1 416 815 5008
Email

 

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Contact us

Matt Pittman

Matt Pittman

Partner, HR Transformation, PwC Canada

Tel: +1 416 815 5008

Jean McClellan

Jean McClellan

National Business Model Reinvention Leader, PwC Canada

Tel: (403) 629 8330

Baya  Benouniche

Baya Benouniche

Partner and Leader of the Consulting Group for Quebec, PwC Canada

Tel: +1 514 205 5409

Kim Vander Aerschot

Kim Vander Aerschot

Partner, Financial Services Workforce of the Future Consulting, PwC Canada

Tel: +1 416 814 5893

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